Tech Support and IT Services for NC Businesses

With years of experience in medical IT and tech maintenance for businesses of all sizes, DDN is standing by with on-demand support. We understand that time lost is money lost. Let us tackle the updates, upgrades, viruses, and breakdowns so you can get back to business. 

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Tech Support and IT Services
Tech Support and IT Services

With years of experience in medical IT and tech maintenance for businesses of all sizes, DDN is standing by with on-demand support. We understand that time lost is money lost. Let us tackle the updates, upgrades, viruses, and breakdowns so you can get back to business.

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Outsourced Tech Solutions
Outsourced Tech Solutions

At DDN, we believe IT should never hold your business back from growth. Outsourcing maintenance and repairs allows you to put your focus where it serves you best. 

Whether you want a partner to proactively care for your IT environment or on-call responder for urgent issues, DDN can assume the role of an in-house IT department without the steep overhead cost.

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Expansion, Planning, and Installation
Expansion, Planning, and Installation

When you need hands on deck to support an expansion but don’t want to disrupt your core team, our tech experts work closely with your project managers to plan equipment purchases, orchestrate installations, and keep your data safe. 

Don’t let a planned expansion interfere with operations. We’re here to minimize downtime and ensure your total satisfaction before considering any project complete.

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Warranty Replacements
Warranty Replacements

Hospitals and other large business operations often have thousands of machines on the same warranty schedule. If you are approaching the end of a warranty period, the resources required to complete a business-wide upgrade can place significant strain on your team. 

Don’t risk staffing issues, prolonged downtime, and lost data. At DDN, we specialize in replacing out-of-warranty equipment at scale. We provide the personnel and equipment needed to ensure a smooth transition, and guarantee our work with individually-created scripts that protect you from data loss.

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Equipment Purchases
Equipment Purchases

Sustainable growth starts with the right tools. Before you invest in equipment, get an experienced partner who can recommend equipment that is aligned with your long-term goals. 

Our status as a Lenovo Gold Partner allows us to offer our client the best rates on computer equipment perfectly suited to their needs.

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Liaison Services
Liaison Services

Whether you need IT support right down the road or right down the hall, DDN has you covered. Our liaison services provide in-office support to businesses with multiple locations or out-of-state headquarters so that your technicians don’t have to travel. 

We work closely with your experts to understand and carry out their directives on-site to minimize disruptions to daily operations in both locations. Let us make the house calls, and keep your analysts focused on the business intelligence that drives growth.

Authorized Distributor of Trusted Tech Brands

Beyond computers, DDN is also an authorized distributor of several of the world’s most trusted tech brands, including
  • Lenovo
  • Jabra
  • Nuance
  • Peerless
  • Logitech
  • Proxima
  • Imprivata
  • TrippLite
  • Samsung
  • Fujitsu
  • Topaz
  • Zebra
  • Targus
  • Honeywell
  • NEC
  • Visix
  • Apple
  • Panasonic
  • Cisco
  • Rubbermaid
  • CAPSA
  • Konica Minolta
  • Ricoh

and Hundreds more...